We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
This is so beautiful family i mean god i will buy this again and again and again next time have to be in gold this is so awesome and so beautiful it looks just like to run my husband bought me years ago before he passed away and he spent a lot of money for us thank you so much you guys made it me with a smile
Very beautiful, thank you for this creativity, it's amazing, the shine is incredible!
Excellent! Worth the price. At my request, the seller plated the silver with gold and it turned out very well! I will definitely buy more jewelry from this store. The customs duty was much lower than expected, so that's a plus too.
I am absolutely blown away by this moissanite tennis necklace! I bought this as a birthday gift for myself and it is the best decision i’ve made. First of all, i was worried about shipping to romania because of the order value, but the seller was amazing. It arrived via postnl, and i had zero customs duties or extra vat to pay at delivery! It was a smooth and stress-free experience. The quality is top-tier. The stones are 5.0mm (0.5ct each) and the brilliance is incredible—they shine even brighter than natural diamonds, especially in sunlight. It came with the official gra certificate and the authenticity card, which adds so much value. The silver setting is sturdy, well-polished, and looks very expensive. If you are looking for that celebrity-style 'high-end' look without paying thousands of dollars, this is it. It looks identical to luxury jewelry worn by a-list stars. Thank you, kutpf official store, for making my birthday special with this masterpiece! Highly recommended!
A very beautiful, high-quality product; I admire it all evening long.
Perfect! really beatiful and shinny. i am very satisfied.
Beautiful, I recommend it.
What a beautiful necklace, it shines brighter than the sun! I feel like I'm wearing a real piece of jewelry. The seller took about 8 days to ship it, but it arrived quickly afterwards. Buy it, you won't regret it!
I loved it 😍😍😍😍 and the delivery was fast.
Very satisfied with the necklace, I chose the 15-inch zircon one, it looks great when worn and is very shiny, I recommend it.
Beautiful and high quality, very satisfied
I ordered a 16-inch zircon necklace and it arrived perfectly with dazzling levels of sparkle. In Israel, you would pay around 600-700 shekels for a necklace like this. It's worth every shekel. It came well-packaged in a green box with a cloth bag for cleaning the necklace in case it gets blackened. As for the clasps, you need to apply a little force to close them, but other than that, everything is perfect. I will definitely order more items from this store and seller 🙏🫶💕
Very good
Stunning
Excellent
Simply perfect, extremely high quality, incredible shine, refined jewel.
Charming suitable for special occasions, I didn't think I ordered such but smaller and that's what they sent, but it's what was ordered! I loved it and it's beautiful thank you to the seller I will buy more from him 🙏🏻 I recommend him 🙏🏻
Beautiful thank you so much i love it
A stunning and very high-quality ring truly worth every penny looks like real diamonds
Waited for it to be under 150 euros to not deal with customs. Came with a certificate for the middle biggest stone only and honestly a little disappointed that not all smaller stones passed my diamond selection iii tool since there is quite a difference in price from the all zircon ones. Still looks pretty i was going to get the other v shaped version now i’m not sure.
Cute, a perfect shine! Great size! Fast delivery but came without a certificate, I was unsure if the gem was moissanite.
Simply perfect! Shines brightly!
Very beautiful necklace. It sparkles a lot under the sun. I love it! Very fast shipping!
very beautiful, very shiny
Perfect ❤️ Thank you very much
Best purchase for this month loved it so much. It looks so stunning. It fits my stack. Amazingly i’d wear it every day. It’s so nice and light and sparkly loved it loved it loved it.!!!!! !
Perfect tennis necklace and great quality i got the moissanite with sterling silver 15 inch
Better then pictures, good quality, very glam effects. I recommended it, thank you seller 👌 ⚘️
I order 3 pieces necklace with difference size, no matter how it is matched, it looks very beautiful
Very beautiful and true to the description
Very nice and sparkly with good quality good size comfortable wear and quality is nice.
It arrived with a minor defect. But the seller immediately refunded the money.
Simply perfect, it took a while to arrive but due to postal strikes, the seller shipped quickly.
Very very good quality, just hope it is durable.
Received the order in excellent condition and excellent timing, and the seller's service was wonderful and beautiful.
Very beautiful and shiny!! I loved it. It was quite expensive but very worthy! I recommend this seller
You do not understand how satisfied i am with this order communication with the store was amazing. I asked them to make me a double lock and they manufactured a product, especially for me and kept me updated with all the tracking because this was different from the aliexpress tracking and the piece is absolutely gorgeous. The lock is very very secure even if the tube parts are going apart it’s not unbuckling. Very satisfied i will buy again from the seller for sure. Totally recommend. 💕 💕 💕 💕 💕 💕 💕 💕 💕
Amazing! !